Data processing
When your portal runs with us, we process personal data on your behalf: the names and email addresses of your moderators, what happens in your live sessions and their recordings. The GDPR asks for a data processing agreement for that (Art. 28 GDPR).
Where the data is processed
Your portal runs on our servers within the EU; backups and live captions stay in the EU as well. Our external data protection officer is heyData.
The agreement
Our data processing agreement under Austrian law, with our technical and organisational measures and the service providers below. Download the data processing agreement (PDF, in German)
Enter your organisation, sign it and send it to support@think-modular.com; we sign it too and send it back within one working day. If you order with a quote, the agreement comes with the quote.
Service providers (sub-processors)
| Name | What for | Where |
|---|---|---|
| Hetzner Online GmbH | Hosting: servers, storage and encrypted backups | EU |
| Schlund Technologies GmbH | Domains, DNS and TLS certificates | EU |
| Gladia SAS | Speech recognition for live captions | EU |
| CrowdSec SAS | Matching IP addresses to protect against attacks | EU |
We tell you about a new service provider before it starts; you may object within two weeks (§ 8 of the agreement). Payments are handled by Stripe; it only processes the data of the person who orders, never data of your portal.